Trade in - Help Out

Trade in your old Keela jacket and snag a sweet discount on selected Gen 5 Keela Products — We'll even give you a free return label for your old jacket!

Once it's back with us, if everything looks good, we'll issue you a discount code for your next purchase. Plus, we'll donate your old jacket to support the Ukraine war effort, all on the house.

Upgrade your gear, get a deal, and spread some warmth!


Step 1

Fill out the simple form below.

Step 2

Once approved you will receive a free returns label. Please pack your jacket securely and pop it in the post.

Step 3

Once we receive your jacket, we will inspect and issue a personal discount code which can be used against your next purchase of Keela Gen 5 products.

We will then consolidate all trade-in jackets and donate to various units in Ukraine. You have the option of including a small message alongside your donation, for security please keep messages anonymous. Full terms and conditions can be found in the FAQ at the bottom of this page.


Trade-In - Help Out Application Form
Please enter your First and Last name
Please enter your Email Address

A clear photo of the Front and Back of your jacket is required to approve the trade-in. When taking photos please make sure the jacket is laid on a flat surface and the entire jacket is visible. Poor quality images may delay the processing of your trade-in.


Frequently Asked Questions - FAQ
  • Can I apply in-store?

    Yes you can apply for the trade-in scheme in-store. The process is exactly the same however one of our members of staff will help guide you through the process.

    Please be aware that in-store applications are not given priority, it will speed up the process slightly by removing the shipping time however your jacket will be placed in a queue and go through the same approval process as online applications.

  • Can I use my discount in-store?

    Yes you can use your discount either in-store or online. Whatever is most convenient!

  • Can I use my discount on any products?

    No, the trade-in scheme is aimed at customers wishing to upgrade their current Keela jacket. You can only apply your discount against pre-selected Keela Gen 5 products.

  • Terms & Conditons

    Some terms here...